TERMS OF SERVICE

Please read these Terms of Service (“Terms”) carefully before using https://onestopsoul.com (the “Service”) operated by ONE STOP SOUL (“us,” “we,” “our,” or “ONE STOP SOUL”).

1. Acceptance of Terms 

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. Order Confirmation:

Once you place an order, you will receive an order confirmation via email. This confirmation signifies our acceptance of your order and the beginning of the production process.

3. Cancellations and Returns

a. Cancellation Policy: We do not accept cancellations after an order is confirmed and in production.

b. Returns: If you receive a product with quality issues or errors, please contact our customer support team within 10 days of receiving the item. We may offer returns or refunds in accordance with our Return Policy.

4. Shipping and Delivery

a. Shipping Times: Delivery times vary based on your location and selected shipping method. We strive to meet estimated delivery times, but delays may occur due to unforeseen circumstances.

b. Shipping Charges: Shipping fees are calculated during checkout based on your location and order size.

5. Ownership and Third-Party Rights

a. Ownership of Content: All content, including but not limited to designs, text, images, graphics, logos, and product listings, displayed on ONE STOP SOUL (“the Shop”) is the exclusive property of ONE STOP SOUL or its content suppliers and is protected by copyright, trademark, and other applicable intellectual property laws.

b. Prohibited Use: You agree not to reproduce, distribute, display, sell, or use any content from the Shop without the express written permission of ONE STOP SOUL. Unauthorized use of any content may violate copyright, trademark, and other laws and could result in legal action.

c. Third-Party Rights: Some content displayed on the Shop may be the intellectual property of third parties, and we have obtained the necessary rights or licenses to use such content. Any use of third-party content without the permission of the respective content owner may violate their rights and result in legal action against you.

d. User-Generated Content: If you submit reviews, comments, or other user-generated content to the Shop, you grant ONE STOP SOUL a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media. You represent and warrant that you have the necessary rights to grant this license.

e. Reporting Copyright Infringement: If you believe that any content on the Shop infringes upon your copyright or the rights of others, please contact us at admin@onestopsoul.com with a detailed description of the alleged infringement. We will investigate and take appropriate action as required by law.

f. No Transfer of Ownership: Your purchase of products from the Shop does not transfer any ownership rights or intellectual property rights associated with the content of those products. You are granted a limited, non-exclusive, non-transferable license to use the purchased products for personal, non-commercial purposes.

g. Disclaimer: While we strive to ensure that the content on the Shop does not infringe upon the rights of others, we cannot guarantee the accuracy, legality, or appropriateness of all content. Users are encouraged to report any concerns regarding content rights to us.

6. Privacy and Security

a. Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our Service, you consent to our Privacy Policy.

b. Security: We take reasonable measures to protect your information; however, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Limitation of Liability

ONE STOP SOUL and its affiliates shall not be liable for any indirect, consequential, punitive, or incidental damages, including but not limited to lost profits, arising from your use of our non-customizable print on demand shop.

 Our maximum liability for any claim related to your use of our shop is limited to the total amount you paid for the specific product or service that gave rise to the claim.

We provide our products and services “as is” without any warranties, either express or implied.

We are not responsible for the content or reliability of third-party websites linked from our shop.

Some jurisdictions may not allow certain limitations of liability. If such laws apply to you, our limitations may not be enforceable, and you may have additional rights under local laws.

8. Termination

We reserve the right to terminate or suspend your access to the Service at our discretion, without prior notice, for any violation of these Terms.

9. Changes to Terms

We may update these Terms at any time, and the updated version will be posted on our website. Continued use of the Service after any changes constitute your acceptance of the revised Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at: admin@onestopsoul.com.